Terms & Conditions

  1. QUOTE PRICES AND DELIVERY
    All prices include 15% VAT and are valid for 30 days. Pricelist rates excludes delivery. Quotations will include
    delivery. Higher delivery rates will be charged for outlining areas within SA. Production will only commence
    on receipt of signed T&C’s.
  2. INSTALLATION PRICES AND SITE CONDITIONS
    Installation prices are based on the ground being relatively level, clear of obstacles and composed of normal,
    pickable ground. Site conditions involving the excavation through and reinstatement of paving, concrete, tar
    or similar are not included in our installation rates. Please ensure there is an electrical point nearby for
    additional costs in this regard on the completion of the works. Kidbuddie will not be responsible for any costs
    or repairs to any water or electrical pipes/cables within the demarcated area unless notified by yourself prior
    to installation.
    ‡ Installation prices are not included in the kit price. Installation will be quoted separately.
    ‡ If installation is required, please make contact with Kidbuddie for a quote.
  3. DELIVERY PERIOD
    Delivery period for an average sized Jungle Gym is 2-3 weeks. Once dispatched, transit time varies between
    2-5 days depending on the province and whether it falls into a ‘outlining’ area.
  4. TERMS OF PAYMENT
    A 50% deposit is required as confirmation of order, 30% prior to dispatch and the balance to be paid strictly
    on delivery. In the event of non-payment the purchaser will be responsible for all legal and associated costs
    incurred relating to the recovery of the debt. All goods remain the property of Kidbuddie until fully paid.
  5. INDEMNITY CLAUSE
    The purchaser acknowledges that the goods supplied are intended for use as a temporary structure and are
    therefore not subject to the National Building Regulations or any other regulations applicable to permanent
    structures. The purchaser indemnifies the supplier against any and all claims of whatsoever nature arising
    from the use and erection of the structure.
  6. THE TIMBER WE SUPPLY
    Kidbuddie predominantly use the slow grown ‘Pinus Radiatta’ species of pine timber known for its exceptional
    strength, durability and quality. All timbers used are pressure treated to SABS specifications as a preventative
    measure against pest infestation and rot for an extended life span. All timbers are pre sanded and prepared
    thus very little maintenance of the timber is required apart from periodic maintenance coats however we do
    strongly recommend that all timber is either oiled or painted, as this will help to control ‘checking’, enhance
    the appearance, seal the surface and minimizes splintering.
  7. OUR PROMISE TO YOU
    KIDBUDDIE products have been tried and tested over many years and have an excellent safety and durability
    record. At all times, utmost care is taken in the design, manufacture and installation of our playground
    equipment, to ensure, as far as possible, the safety of children playing on it. We care about our customers and
    products however by the very nature of the intended use we cannot hold ourselves liable for any accidents or
    injuries that may occur while using our equipment. In the event of any failure or defect becoming apparent we
    kindly request that you advise us immediately so that the appropriate action can be taken. We offer a one year
    exchange warranty on all products however excludes neglect and effective misuse or abuse.
  8. YOUR PROMISE TO US
    Playground equipment must be thoroughly checked once a month, especially in busy playgrounds. Check that
    all moving parts are secure, such as rope, chain and swing hangers, keep all eyebolts and shackles
    well-greased, especially on swingboats, ensure there is no protruding sharp points or exposed tyre wire.
    Maintenance coats should be applied annually or as necessary, depending on site conditions, to all timber
    surfaces. Should you feel unsure of any aspect relating to the correct maintenance of your Kidbuddie Jungle
    Gym we are always available to offer support and advice. Children under six years of age should have an
    adult in attendance when playing on the jungle gyms
    NB: Please check that all goods on the delivery note have arrived. Should this not be the case, amend delivery note and contact us immediately.

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